FAQ

Which languages do you translate?

We translate from English, German, Idish, French and Italian into Russian and Ukrainian.

How can I get a quotation?

For a free quotation, contact us with the following details:
Document format e.g. word/excel/html/pdf
Word Count (if known)
Target Language(s)
Turnaround required
Your email & telephone contact details
If you would like to discuss a project in more detail with one of our translation managers please contact us.

How can I be sure my translations are accurate?

Ft-studio.com prides itself on its strict quality procedures. Our team members are experienced professional translators who translate into their native language. Translators with expertise in specific subject areas are assigned to specialised projects. All translations are independently proofread to ensure their accuracy and consistency.

Which document types can you translate?

In addition to hardcopy documents, Ft-studio.com can work with the following electronic file formats:

  • Word
  • Excel
  • PowerPoint
  • HTML
  • XML
  • PDF
  • QuarkXPress

Do you work with computer translation tools?

Ft-studio.com translators work with Trados and Wordfast, Trados-compatible translation tool. Both softwares allow the creation of Translation Memories. Translators can complete consistent translations. We can also use or create client-specific glossaries.

How can I send/receive translations?

You can email, fax or post translations to Ft-studio.com. Contact details are as follows:
Email: info@ft-studio.com
Fax No:
Postal Address: Ft-studio.com, Krasnogvardejskaja St. 29-7, Zaporizhja 69002, Ukraine.
Arrangements can be made to FTP large files.
Ft-studio.com will confirm receipt of your translation request.
Translations can be returned via email, FTP, fax and/or post.

Which currencies do you operate in?

Ft-studio.com can invoice in Euro and USD dollars.

Which means of payment do you use?

Payments can be made in USD dollars or Euro by cheque, bank transfer, Credit Card or Paypal.

Will I receive an invoice?

When your translation has been returned to you, Ft-studio.com will issue you with a detailed invoice which can be sent via email, fax or post.